You should change your frame if you have the following problems:
- Broken frame
- Bent in the middle
- The two sides coming apart from each other
- The two sides will not rotate at all
- The two sides rotate full 360 degrees
By leaving your frame in any of these conditions you are putting yourself at a safety risk. If the frame does break, it could cut into the battery wire that runs through the center of the hoverboard and cause a dangerous short to the battery.
We highly recommend that you a buy a replacement hoverboard frame, which you can purchase by going to our hoverboard parts page. All you have to do is to unscrew the parts from the old frame and attach them to the new frame. You can also ship it to us for repair. Visit our services page for details on how to get your hoverboard fixed.